privacy policy
Effective Date: January 01, 2025 Business Name: Restoration 1 of North Kansas City Website:
https://www.restoration1northkansascity.com
1. Introduction Restoration 1 of North Kansas City ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our property restoration services.
2. Information We Collect We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data You Provide: Personally identifiable information, such as your name, shipping address, email address, phone number, and property address, that you voluntarily give to us when you request service or contact us.
- Automatically Collected Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, and the pages you have viewed.
3. How We Use Your Information Having accurate information about you permits us to provide a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Schedule on-site property assessments and provide service estimates.
- Coordinate and perform property restoration services.
- Communicate with you regarding the status of your service request or project.
- Send you SMS (text message) communications for which you have provided explicit consent, such as appointment reminders, service status updates, and other important notifications.
- Process payments and correspond with insurance companies as needed.
4. Sharing of Your Information We do not sell your personal information. We may share information we have collected about you in certain situations:
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, project management, and marketing communication platforms for email and SMS messaging.
- Insurance and Business Partners: With your authorization, we may share information with your insurance company, mortgage holder, or other involved parties as necessary to process claims and complete authorized work.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
5. Your Rights and Choices You have certain rights regarding the personal information we maintain about you.
- SMS Opt-Out: You may opt out of receiving SMS messages from us at any time by replying STOP to any message you receive. You may receive a final confirmation message of your opt-out. For assistance, you can reply HELP.
- Access and Correction: You have the right to request access to your personal data and to ask that your personal data be corrected or deleted. Please use the contact details provided below to make such a request.
6. Data Security and Retention We use administrative, technical, and physical security measures to help protect your personal information. We will retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
7. Children's Privacy Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from them.
8. Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the top of this policy.
9. Contact Us If you have questions or comments about this policy, you may contact us:
Business: Restoration 1 of North Kansas City
Phone: 913-379-4445
Email: garfield.stewart@restoration1.com
